In the 21st century, literacy shouldn't still be an issue in the developed world. Yet there is still a significant number of people who have poor reading and writing skills, and it's a difficult problem to solve. Unfortunately, the plight of people who struggle with literacy isn't always given as much attention as other social issues.
It's not just a case of losing out on enjoying books, either. An inability to read and write causes many additional difficulties, including reduced employment opportunities, a higher probability of involvement in crime and even increased health risks.
It is necessary for employees operating in confined spaces such as stormwater drains to undergo extensive confined space training to understand the risks which they face and how they can perform their tasks without succumbing to those risks. However, rescues often have to be conducted during confined space work. The people who perform those rescues need to be aware of the special risks present as they undertake the rescue attempt before external responders arrive.